Identity & accountsActive Directory, Microsoft Entra ID, user creation, group membership, access changes, onboarding and offboarding.
Workplace technologyHelp desk, desktop support, endpoint troubleshooting, productivity platforms, device support, and user assistance.
Systems & infrastructureSystems administration, server support, network troubleshooting, cloud infrastructure, patching, and operational support.
Security-minded ITAccess hygiene, endpoint security coordination, least privilege, configuration hardening, and security-aware administration.